Refund Policy

Refund Policy

TDMI Training allows eligible refund requests within 14 days after training-portal access is activated.

Eligibility

• The request must be made within the 14-day period.
• The learner must not have completed more than 25% of the course content.
• Promotional or discounted courses are not refundable unless the relevant promotion states otherwise.

How to request a refund

Email fin@tdmi.co.za with the learner name, course details and reason for the request. TDMI currently states that requests are reviewed within 5 business days.

Approved refunds

Approved refunds are returned to the original payment method, normally within 7-10 business days. Transaction or processing charges may be deducted. Course access is revoked when the refund is approved.

Contact

Finance queries: fin@tdmi.co.za or 044 630 0163.